FAQs
Find answers to our most commonly asked questions.
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Frequently Asked Questions
High & low dusting, vacuuming, mopping, kitchen counters, sink, microwave, exterior appliances, cabinet wiping, bathroom cleaning, bedrooms & living areas tidied, and trash removal. Oven & fridge interiors are available as add-ons.
All cleaning services are done by a two-cleaner team for thorough, efficient service.
We provide all cleaning supplies (eco-friendly options available). Organizing supplies are purchased by our team.
Memberships include a set number of services, discounts on extras, priority scheduling, seasonal gifts, and support for the Infinity Care Ministry. Add-ons include oven/fridge cleaning, laundry, lawn care, or high-touch detail.
Yes! All services are fully insured and team members are screened and background-checked.
You can schedule via our online system, mobile app, or phone. Memberships are auto-scheduled based on your preferences.
A 48-hour notice is required. Cancellations within 24 hours will incur a $50 fee.
Can I request the same cleaners each time?
We accept credit/debit cards, ACH (lower fee), cash, check, or Zelle. Memberships are auto-billed monthly for your convenience.
A portion of every service supports local outreach, addiction recovery, and family wellness programs, giving back to the community while keeping your home clean.
Cleaning Beyond the Surface, Care Beyond the Service
Supporting Our Community with Every Clean
At Get Clean With Jess, your satisfaction does more than just brighten your home. We are proud to share that a portion of every service supports local outreach, addiction recovery, and family wellness programs through Infinity Care Ministry.
By choosing us, you are directly giving back to the community and helping provide essential resources to those in need—all while enjoying a fresh, stress-free space. It’s our way of serving with heart and detail.